Events and Member Engagement Manager  >> Link to Apply

 Position:         Events and Member Engagement Manager

Salary Range:  $36,000 – $40,000 depending on experience

 Reports To:    President & CEO

 FLSA Status: Non-Exempt – Salaried

 CHAMBER MISSION STATEMENT:  Our job is to advocate, connect, educate and fight for businesses in the North Jefferson community and, in doing so, strengthen the communities we serve.

Work Hours-

• 40 hours per week
• Flexible work schedule depending on events
• 1 Office Day / 4 Remote Days (Again, depending on event schedule)

 Qualifications

• Minimum of 3-5 years of experience in marketing, event management, non-profit administration or chamber of commerce operations. Other experience may be considered.
• Proven track record of successfully planning and executing community or business events.
• Experience managing social media platforms, digital campaigns, and brand communications.

Skills:

• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills; confident public speaker and relationship builder
• Creative thinker with demonstrated design skills (Canva is a MUST)
• Proficient in Microsoft Word and Excel, Google Workspace, and email marketing platforms (Mailchimp)
• Detail-oriented with a high degree of accuracy and professionalism
• Ability to work independently while maintaining collaborative relationships with staff, members, and community partners
• Comfortable managing event logistics, sponsorship coordination, and marketing strategy simultaneously

Personal Attributes:

• Passionate about community engagement, small business growth, and local economic development
• Reside in the North Jefferson area
• Self-motivated, adaptable, and proactive in identifying opportunities for improvement or innovation
• Positive, service-oriented attitude with a commitment to teamwork and the Chamber’s mission
• Willingness to work occasional evenings or weekends for events and community activities, workdays would shift in these instances
• Maintains discretion and professionalism in handling confidential information

Position Specific Job Duties and Responsibilities

 Event & Project Management

• Assist President & CEO in developing and implementing marketing strategies across social media, email, print, and web platforms to promote Chamber programs and member engagement.
• Design and produce branded marketing materials, event graphics, and digital content

using Canva and other design tools.

• Update CRM system with member-specific information including calls, visits, emails, social media posts, etc.
• Plan, coordinate, and execute numerous Chamber events—including luncheons, ribbon cuttings, festivals, workshops, and special programs—to ensure seamless experiences for members, sponsors, and community partners.
• Manage event logistics such as vendor coordination, venue setup, timelines, registrations, communications, and on-site flow while maintaining a high level of professionalism and hospitality.
• Collaborate with Chamber leadership, municipalities, sponsors, and local businesses to develop event concepts, secure partnerships and sponsorships, and enhance community engagement and member value.
• Oversee event promotion by working with marketing channels, creating materials, updating calendars, and ensuring consistent branding across social media, newsletters, and member communications.

Ambassador Program

• Lead and oversee the Chamber Ambassador Program, including recruitment, onboarding, training, and ongoing engagement of volunteer ambassadors who represent the Chamber at events and in the community.
• Coordinate ambassador participation in ribbon cuttings, networking events, business visits, and outreach activities to strengthen member relationships and enhance visibility for Chamber initiatives.
• Develop and maintain communication systems—such as monthly meetings, email updates, and tracking tools—to ensure ambassadors are informed, organized, and aligned with Chamber goals.
• Monitor ambassador performance, track participation, and implement recognition strategies to maintain a motivated, high-performing team that supports membership growth and retention.

 Membership Services

• Assist with welcoming and onboarding new Chamber members while maintaining accurate records in the CRM system and member tracker
• Assist members with event promotion, advertising opportunities, and business development connections.

Vacation/Personal Days

Annual PTO Rates

• Paid holidays: